Sync contacts between Zendesk and Microsoft 365 Shared Mailbox with sync.blue®
This sync combination is available.
Use all contacts of Zendesk and Microsoft 365 Shared Mailbox in both apps
Instead of having different contacts in Zendesk and Microsoft 365 Shared Mailbox, sync.blue® keeps them perfectly in sync. So you can use all contacts in both apps.
Take all your contacts (e.g. from Zendesk or Microsoft 365 Shared Mailbox) with you on your smartphone
You are on the road and want to call one of your customers? No problem, because sync.blue® syncs your Zendesk and Microsoft 365 Shared Mailbox contacts right to your smartphone. Call your customers wherever you are!
Fully automated sync between Zendesk and Microsoft 365 Shared Mailbox
No manual interaction required anymore. sync.blue® keeps Zendesk and Microsoft 365 Shared Mailbox contacts fully automated in sync - again and again.
Save time by avoiding manual data entry within Zendesk and Microsoft 365 Shared Mailbox
Never export and import all your contacts over and over. sync.blue® saves a lot of your free time by syncing Zendesk contacts with Microsoft 365 Shared Mailbox for you. Start doing something more valueable in your new free time.
Avoid and eliminate contact duplicates in Zendesk and Microsoft 365 Shared Mailbox
Find, eliminate and avoid contact duplicates automatically. sync.blue® will save you a lot of hassle with this ugly topic everybody else struggles with - no matter if in Zendesk or Microsoft 365 Shared Mailbox.
Show caller ID of your Zendesk or Microsoft 365 Shared Mailbox contacts on your phone
Make your phone know who is calling you. sync.blue® syncs your contacts from Zendesk and Microsoft 365 Shared Mailbox right to your phone so it knows the caller ID already when it starts to ring. Make your caller smile and greet him personally when taking the call.
Reach more customers with newsletters and your other favourite marketing tools
Finally make use of all your contacts within your company your phone know who is calling you. sync.blue® syncs your Zendesk and Microsoft 365 Shared Mailbox contacts by syncing them with your favourite marketing tool (newsletter, automation, live-chat,...). This is how you make money of your business contacts.
No software required - it all works in the cloud
Start easily and immediately. You do not need any kind of hardware, server or even technical skills. sync.blue® comes an easy and secure cloud service just syncing your contacts.
Microsoft 365 Shared Mailbox
A shared mailbox is a type of user mailbox that does not have its own username and password. Therefore, users cannot log in to them directly. To access a shared mailbox, users must first be granted the "Send as" permission or the "Full access" permission. Then, users can log in to their own mailboxes and then access the shared mailbox by adding it to their Outlook profile. In Exchange 2003 and earlier, shared mailboxes were simply regular mailboxes for which an administrator could grant proxy access. Since Exchange 2007, shared mailboxes are a separate recipient type: RecipientType: UserMailbox RecipientTypeDetails: SharedMailbox Translated with www.DeepL.com/Translator (free version)